Tourism authorities will be intensifying their global marketing efforts to lure more visitors here, while making communication on the island’s COVID-19 testing process a priority.
This was announced on Monday by Chairman of the Barbados Tourism Marketing Incorporated (BTMI) Roseanne Myers on the heels of a recent outcry by some outbound visitors who experienced major delays in receiving the results of their tests.
Some of the visitors complained that health authorities had promised their results within 24 to 48 hours which would be in time for their departure.
However, the tourists became stranded at the Grantley Adams International Airport (GAIA) and missed their flight because the test results were not ready.
One distraught visitor took to the BTMI’s Instagram page and in venting her frustration said she had planned to return to Barbados at the end of October/early November “but I am seriously reconsidering it”.
“I enjoyed my time on the island, sure. But, the process to arrive, experience at the airport and at the Gymnasium [testing site] wasted precious hours. To now learn delays are occurring present-day, what’s the plan for the anticipated increase of visitors at the end of the year” she asked.